Almost Missing My Flight Restored My Faith in Humanity

It’s 6:25 p.m. and the back of my neck is prickling with sweat. My flight leaves in 17 minutes. Not boarding, leaving. In the 30 minutes that have elapsed since being in line, I have moved approximately 12 feet closer to the TSA official checking IDs and boarding passes.

I start doing the math. If it takes me another 15 minutes to get to the scanners, I will have 60 seconds to get my luggage and sprint to the gate. Not possible. I start to think about all of the money I will have to pay for another flight, the inconvenience for my family picking me up and I realize that I cannot miss this plane. I will have to rely on the goodness of other people.

I spent most of my queue time talking myself out of this option. I don’t want to be that person. After all, I am the one who left work late, took a Lyft Line rather than a regular ride and knew that the TSA is short-staffed. I don’t deserve to get the expedited version of the bag check experience. Despite that, I start asking my fellow line-mates if I can pass.

flight_800“Excuse me, I’m nervous that I will miss my flight, may I go ahead of you?”
“Sorry, do you mind if cut in line to make my plane”
“My flight takes off in 16 minutes, could I…?”

Each time I brace myself for anger, frustration and annoyance; and each time, I am pleasantly surprised. Everyone lets me pass, including the one or two slightly peeved travelers. Not only that, many of them seem genuinely concerned for me. One guy loudly announces that I should ask the entire line at once, after which the remainder of the line moves over to let me through.

The humanitarian aid does not end there. Once I go through the screening booth and collect my belongings I decide that I do not have time to put my sneakers back on. As I round the first corner of the terminal, I slide several feet in my socks and I realize this was not a good idea. Naturally, I continue running shoe-less anyway.

I’m approaching the third turn on my route as I hear “Miss! Miss!” My driver’s license had fallen out of the overflowing pile of belongings I am clutching to my chest. A nice gentleman not only alerts me of the issue, he goes out of his way to pick it up and hand it to me. I try my best to quickly and genuinely thank him so I could continue around the corner. I make the turn, looking for gate 38 – the one all the way at the end. JetBlue attendants are holding the door to close the tunnel as I swiftly slip in, phone in hand.

So yeah, I’m grateful for humans.

EMA Boston

About EMA Boston

Boston's EMA office is a full-service technology marketing, PR and branding agency. Our B2B stories illustrate projects and campaigns in a variety of markets and media that range from local impact in Boston and New England to global proportions.

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